Tech Relief Service Agreement

By scheduling a service with Tech Relief ("Company"), you ("Client") agree to the following terms and conditions. Please read carefully.

1. Scope of Services

   Tech Relief provides technical support services including, but not limited to, computer troubleshooting, software installation, hardware upgrades, network setup, and general technology assistance. Services will be performed at the Client's location or remotely as agreed.

2. Payment Terms

• Payment is due upon completion of services unless otherwise agreed in writing.

• Rates vary depending on the service, with all pricing listed on the Company website (www.techrelief.io) and communicated prior to service.

• Additional charges may apply for hardware, software, travel, or extended service time.

• Unpaid invoices may incur a late fee of 1.5% per month (or the highest amount permitted by law) until paid in full.

• The Client agrees to cover any collection fees, attorney costs, or legal expenses incurred in recovering unpaid fees.

3. Liability Disclaimer

While Tech Relief takes all reasonable precautions to ensure successful outcomes, the Company is not responsible for:

• Data loss, corruption, or hardware damage resulting from pre-existing issues, defects, or software malfunctions. Clients are strongly encouraged to back up their data before service.

• Any liability for indirect, incidental, or consequential damages arising from service, including lost revenue, lost profits, or downtime.

• Any issues caused by third-party hardware, software, or services.

  The Client acknowledges that some repairs, installations, or upgrades involve inherent risk, and the Client accepts that risk before authorizing service.

4. Client Responsibilities

• The Client is responsible for providing access to necessary equipment, accounts, and passwords.

• The Client must back up important data before service.

• Tech Relief may request written confirmation to proceed with certain tasks that carry inherent risk.

• The Client agrees to notify Tech Relief within 7 days of discovering post-service issues. Failure to do so may limit Tech Relief's ability to provide resolution.

5. Cancellation and No-Show Policy

• Cancellations require at least 24 hours' notice. Cancellations made less than 24 hours before the appointment may incur a fee of $40.

• If the Client is not present at the scheduled time, a no-show fee of $40 may apply.

• Rescheduled appointments will be subject to availability.

6. Warranty and Support

• Tech Relief offers a 30-day guarantee for services rendered. If the same issue recurs within this period, Tech Relief will attempt to resolve it at no additional labor cost.

• This guarantee excludes new issues unrelated to the original service.

• Tech Relief is not responsible for issues that arise from changes made by the Client or third-party services after the initial service is completed.

7. Limitation of Liability

• In no event shall Tech Relief's total liability exceed the amount paid by the Client for the specific service performed.

• Tech Relief disclaims all warranties, express or implied, to the maximum extent permitted by law.

8. Agreement to Terms

By scheduling a service appointment, you acknowledge that you have read, understood, and agreed to these terms.